Introduction:
These Terms and Conditions govern the use of our website, learning resources, webinars, books, and GST-related professional services. By accessing this website or making any online payment, you agree to comply with the terms outlined here. These terms apply to all users visiting, registering, purchasing, or communicating through this platform.
Use of Website:
This website provides GST content, study materials, and professional services intended for learning and compliance support. Users are expected to provide accurate information when registering or communicating with us. All content on the website remains the intellectual property of the organisation and may not be copied, reproduced, or distributed without written permission.
Account and Membership Access:
Membership access is granted only to the registered individual. Login credentials must not be shared, transferred, or used by multiple persons. Premium membership is activated after successful online payment and remains valid for the duration of the subscription period. Users are responsible for maintaining the confidentiality of their login information.
Content Availability:
We may update, modify, or remove website content as part of continuous improvement. Access to content depends on internet availability and system performance, and we do not guarantee uninterrupted access at all times. Membership content is intended for learning and reference and should not be treated as personalised legal advice.
Online Payments and Billing:
All payments made for memberships, books, webinars, or GST services must be processed through authorised payment gateways. By making a payment, you authorise the payment processor to charge your selected payment method. We do not store any card or financial details on our servers. Payment success or failure is determined by the gateway provider, and users are advised to keep transaction records for reference.
Refunds and Cancellations:
Refunds and cancellations are no longer contained within this document. All rules relating to refunds, cancellations, replacement eligibility, and payment reversal procedures are governed exclusively by the Refund & Cancellation Policy published separately on this website. Users must review that policy before making any purchase or service request.
Professional GST Services:
All GST-related drafting, advisory, and representation services are prepared based on the documents and information provided by the user. The outcome of any departmental process is solely at the discretion of GST authorities. We do not guarantee any specific result and are not liable for decisions made by tax authorities, tribunals, or courts. Users remain responsible for the completeness and accuracy of their submissions.
Shipping and Delivery:
Physical books purchased through the website will be dispatched within the timelines specified at the time of ordering. Delivery time depends on courier performance and location. Users must provide accurate delivery information to avoid delays or returns.
User Responsibilities:
Users are responsible for ensuring that the information they provide is correct and complete. Any misuse of the website, fraudulent activity, unauthorised access, or violation of these terms may result in suspension or termination of services without prior notice. Users must comply with all applicable laws when using this website.
Limitation of Liability:
We are not responsible for service delays, interruptions, data loss, or technical issues arising from internet connectivity, third-party service providers, or system outages. We are also not liable for actions or decisions taken by GST authorities based on our drafts or submissions prepared using the information provided by the user.
Third-Party Services:
The website may use third-party providers for hosting, payment processing, email communication, or analytics. Each provider follows its own terms and privacy practices. While we work only with trusted service providers, we cannot control or be liable for their individual policies or service interruptions.
Modification of Terms:
These Terms and Conditions may be updated periodically to reflect legal changes, operational requirements, or improvements in service. The latest version will always be displayed on this page, and continued use of the website constitutes acceptance of the updated terms.
Contact Information:
For any questions or clarifications relating to these Terms and Conditions, users may contact us through the details provided on the Contact page of the website.