We respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you access our website, membership content, webinars, books, or GST-related professional services. By using this website, you consent to the practices described here and agree to the terms of this policy.
Information We Collect: We collect basic details such as your name, email, and contact information when you register or communicate with us. If you upload documents for GST notices, appeals, or advisory services, they are used strictly for the purpose you share them. Payment information is handled securely by authorised payment gateways, and we do not store any card or banking details.
How Your Information Is Used: Your data is used to provide access to membership content, process enquiries, deliver webinars or book orders, and support you with GST-related services. We may also send essential updates or information relevant to your membership or service request.
Confidentiality and Data Protection: All personal and professional information, including GST notices and business documents, is treated with strict confidentiality. Only authorised team members involved in service delivery can access such information. We do not sell, distribute, or share user data with external parties. Our systems follow reasonable security practices as defined under the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures) Rules, 2011.
Legal Compliance & Consent: By submitting your details or documents, you provide explicit consent for us to process this information solely for service delivery. We may disclose information if required by applicable law, court order, or government authority, and only to the extent legally necessary.
Data Retention: We retain personal information for as long as needed to provide services or to meet legal, regulatory, and internal audit requirements. You may request deletion of your data, subject to compliance obligations and documentation requirements for ongoing matters.
Use of Third-Party Services: We work with trusted third-party providers for hosting, payment processing, email delivery, and website analytics. Each provider maintains its own privacy and security practices. While we do not control their policies, we engage only with reliable and reputable service providers.
Cookies and Website Usage: Our website uses basic cookies to enhance browsing experience and improve site performance. Cookies help us understand how users interact with the website so that we can deliver better content and functionality. You may disable cookies through your browser settings if preferred.
User Responsibilities: Users are responsible for maintaining the confidentiality of their login credentials and ensuring that their account is not shared or misused. We are not liable for unauthorised access resulting from weak passwords or user negligence.
Eligibility: This website is intended for individuals aged 18 and above. Use by minors must be supervised by a parent or guardian.
Policy Updates: We may revise this Privacy Policy from time to time to reflect changes in law or improvements in our services. The most recent version will always be available on this page.
Contact: For any questions or privacy-related concerns, please use the contact details provided on our Contact page. We will respond as early as possible.